Making the Most of Your 15 MInutes
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Making the Most of Your 15 Minutes

According to the American Society of Internal Medicine, 70 percent of a correct diagnosis depends solely on what the patient tells the provider. Giving providers as much information as possible about your health can help them make faster, more accurate decisions about your conditions and treatment.

If providers don't ask, tell them things about your disability they should know. Give them relevant information about how your disability affects your health care. If you prefer that certain information not go beyond your provider, request that it not be written down. Once information becomes a part of your medical records, it may become available to insurance companies and others.

A provider has limited time. Become an effective self-reporter. For example:

  • Poor report: " I have a pain that bothers me sometimes; what do you think it is?"
  • Better report: "I get a stabbing pain on the left side of my right knee when I walk fast. What do you think that means?"

Connecting your providers with one another is also important so they can easily communicate with one another when necessary. Good communication may help you get the best possible advice and treatment.

Maximize your 15 minutes

Seventy-five percent of all office visits last less than 15 minutes. How to get the most out of yours:

  • Provide good information.
  • Ask for an appointment when the provider is less likely to be rushed.
  • Be clear about your priorities and what you want to discuss by creating a questions-and-concerns list, placing the most important topics first.
  • Mail, fax or email a copy of the questions-and-concerns list to the provider before the visit or give a copy to the receptionist when you arrive.

Keep your own records

Get and read your medical records to help you become a more involved and informed health care consumer, more attentive to your health, and more in control of your own care.

Providers and facilities are permitted to and often charge you for copies of your records. The cost can be well worth it. If you have had long hospitalizations or are aware that your medical records could fill volumes, then consider asking only for summaries.

Keep complete and thorough records of your health history, the onset of conditions and/or disability, surgeries, etc. in your medical records file. Give copies to a new or potentially under-informed provider, or present summaries of the following information when visiting new providers:

  • Information on medications, including nutritional supplements, vitamins, herbs and minerals. If you take medication that cannot be interrupted without serious consequences, make sure this is stated clearly and include: prescriptions, dosages, times taken when first prescribed and how long you have been on the drug.
  • Surgeries, including dates
  • Allergies and sensitivities
  • Record of tests and shots with results or reports; include dates
  • Your personal baseline for existing conditions, such as headaches, abdominal pain, patterns for bowel and bladder function and the like. Track changes.

Once you have organized your information, consider storing a copy with a trusted friend or in a safe deposit box.


See also ...

A Long and Healthy Life: It's Your Choice


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